KOLKATA · FULLTIME
Guest Service Representative

Marriott International
Kolkata · onsite · Posted 1d ago
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Undisclosed3–4 yrsfulltimeKolkata
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Section · 01
About this role
- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
- Maintain accurate records of guest interactions and transactions.
- Collaborate with other departments to ensure seamless guest experiences.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Stay updated on industry trends and best practices in guest service.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer Serviceanalytical thinkingguest satisfactionGuest serviceFront DeskCommunication SkillsoperationsCommunication And Interpersonal Skills
Section · Company
About Marriott International

Marriott International
Hospitality
14.9k+
employees
1927
99 years old
Bethesda, Maryland
United States (USA)
₹4.6L PA avg
Avg at Marriott International
About
Marriott International manages an extensive portfolio of hotels across various brands, focusing on hospitality services worldwide.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
4.2/ 5
Culture
4.9
Career growth
4.5
Work-life
4.4
Employees rate it well for
Job Security42Overall Company42
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