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    Job · 21683794

    KOLKATA · FULLTIME

    Guest Service Representative

    Marriott International

    Marriott International

    Kolkata · onsite · Posted 1d ago

    Sourced fromNaukri
    Undisclosed3–4 yrsfulltimeKolkata

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role


    • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
    • Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
    • Maintain accurate records of guest interactions and transactions.
    • Collaborate with other departments to ensure seamless guest experiences.
    • Develop and implement effective strategies to enhance guest satisfaction and loyalty.
    • Stay updated on industry trends and best practices in guest service.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Section · 02

    Skills

    Customer Serviceanalytical thinkingguest satisfactionGuest serviceFront DeskCommunication SkillsoperationsCommunication And Interpersonal Skills

    Section · Company

    About Marriott International

    Marriott International

    Marriott International

    Hospitality

    14.9k+

    employees

    1927

    99 years old

    Bethesda, Maryland

    United States (USA)

    ₹4.6L PA avg

    Avg at Marriott International

    About

    Marriott International manages an extensive portfolio of hotels across various brands, focusing on hospitality services worldwide.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.9

    Career growth

    4.5

    Work-life

    4.4

    Employees rate it well for

    Job Security42Overall Company42

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Guest Service Representative · waiting for your command