Guest Service Executive

Subject: Job Opportunity BVG Payroll | Godrej, Bandra – Property Sales Office

Dear Candidate,

Greetings from BVG India Limited!

We are pleased to inform you about a job opportunity at the Godrej Property Sales Office, Bandra, on the payroll of BVG.

If you are interested in exploring this opportunity, kindly share your updated CV and the following details:

• Total work experience
• Current and expected salary
• Current location
• Notice period
• Contact number

Our recruitment team will review your profile and contact you regarding the next steps.

We look forward to hearing from you.

Best regards,

HR & Recruitment Team

BVG India Limited

Job Summary

We are looking for a professional, well-groomed and customer-oriented Guest Relations Executive to manage visitor interactions and provide an excellent experience at the Godrej Property Sales Office in Bandra.

Key Responsibilities

• Welcome and greet customers, walk-in visitors and prospective property buyers.
• Manage visitor registration and direct guests to the appropriate sales representatives.
• Coordinate with the sales team to ensure smooth customer visits and meetings.
• Handle incoming calls, visitor inquiries and basic information requests professionally.
• Maintain visitor records, appointment schedules and front-office documentation.
• Ensure the reception and waiting area remain presentable and organised.
• Assist with customer hospitality and refreshments, as required.
• Coordinate with housekeeping, security and administration teams.
• Maintain professional communication, confidentiality and service standards.

Eligibility Criteria

• Qualification: Graduate preferred; relevant experience may be considered.
• Experience: 1–3 years in guest relations, front office, hospitality, retail or customer service.
• Excellent communication and interpersonal skills.
• Professional grooming and a customer-friendly attitude.
• Basic computer knowledge and familiarity with MS Office.
• Ability to manage visitors and multiple tasks efficiently.

Employment Details

• Employer: BVG India Limited (BVG payroll)
• Work Location: Godrej Property Sales Office, Bandra, Mumbai
• Department: Front Office / Guest Relations
• Employment Type: Full-time

Perks and benefits to mention

Include only the benefits BVG has actually approved for this position.

• Salary as per experience and company policy.
• PF and ESIC, as applicable under statutory eligibility.
• Paid leave and weekly off as per company policy.
• Statutory bonus and gratuity, where applicable.
• Professional work environment and customer-service experience.
• Other benefits, if specifically approved by the company.