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    Job · 19596879

    Royal Orchid & Regenta Hotels logo

    Guest Service Associate

    Royal Orchid & Regenta Hotels · Delhi · onsite · Posted 22d ago

    Undisclosed0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage guest check-ins, food and beverage services, and resolve complex complaints.

    • Guide junior team members to ensure high-quality customer satisfaction.

    • Act as a senior leader in hospitality, greeting guests and managing their needs.

    • Provide exceptional customer service, ensuring every guest has a positive experience.

    • Collaborate with other departments to ensure seamless service delivery.

    • Develop and implement strategies to enhance guest satisfaction and loyalty.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Senior Guest Service Associatecustomer satisfactionHospitalitymanagement

    About Royal Orchid & Regenta Hotels

    Royal Orchid & Regenta Hotels logo

    Royal Orchid & Regenta Hotels

    Bangalore

    IN

    About

    Royal Orchid Hotels, India's fastest growing chain, caters to the business travellers in India. The group currently operates 100+ hotels - Bangalore, Mysore, Pune, Jaipur, and Hyderabad. The group is present across three different categories of hotels, enabling it to target top, middle & junior management of corporates. Royal Orchid is listed in the Bombay & National stock exchanges (BSE & NSE) and is governed by an independent board of eminent directors. The hotel chain also plans to have an international presence by 2010, with its properties coming up in key locations across India and in Darse-lam. Started in the seventies by Chender K Baljee, the Baljee Group (re-branded as Royal Orchid Hotels) will soon become one of India's most recognized names in hospitality. The hotel also operates the Presidency College of Hotel Management in Bangalore, which provides easy access to a ready pool of trained talent for keeping pace with the growing needs of the industry.

    Industries

    HospitalityHotel

    Employee ratings

    82 reviews

    3.9/ 5

    Culture

    3.7

    Career growth

    3.5

    Work-life

    3.7

    Employees rate it well for

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    Guest Service Associate · waiting for your command