Guest Service Associate
EIH · Shimla · onsite · Posted 36d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
- Maintain high standards of cleanliness and organization in the guest room and public areas.
- Collaborate with other departments to ensure seamless service delivery.
- Handle complaints and feedback courteously and efficiently.
- Ensure all guest interactions are handled with empathy and professionalism.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceservice deliveryGuest serviceFront DeskCommunication SkillsoperationsHotel ManagementCommunication And Interpersonal Skills
About EIH

EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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