Guest Service Associate
Royal Orchid & Regenta Hotels · Surat · onsite · Posted 49d ago
About a minute. You'll make an account on the way through.
About this role
- Manage front office operations, including check-in and check-out processes.
- Handle phone calls and respond to guest inquiries professionally.
- Process payments and resolve payment-related issues efficiently.
- Solve guest requests and provide excellent customer service.
- Maintain accurate records of hotel transactions and guest interactions.
- Collaborate with other departments to ensure seamless guest experiences.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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About Royal Orchid & Regenta Hotels
Royal Orchid & Regenta Hotels
Bangalore
IN
About
Royal Orchid Hotels, India's fastest growing chain, caters to the business travellers in India. The group currently operates 100+ hotels - Bangalore, Mysore, Pune, Jaipur, and Hyderabad. The group is present across three different categories of hotels, enabling it to target top, middle & junior management of corporates. Royal Orchid is listed in the Bombay & National stock exchanges (BSE & NSE) and is governed by an independent board of eminent directors. The hotel chain also plans to have an international presence by 2010, with its properties coming up in key locations across India and in Darse-lam. Started in the seventies by Chender K Baljee, the Baljee Group (re-branded as Royal Orchid Hotels) will soon become one of India's most recognized names in hospitality. The hotel also operates the Presidency College of Hotel Management in Bangalore, which provides easy access to a ready pool of trained talent for keeping pace with the growing needs of the industry.
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