Guest Service Associate
EIH · Agra · onsite · Posted 51d ago
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
- Maintain accurate records of guest interactions and transactions.
- Collaborate with other departments to ensure seamless guest experiences.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Stay updated on industry trends and best practices in guest service.
New JDs
Sourced from naukri
Skills
Customer Serviceguest satisfactionGuest serviceFront Deskoperations
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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