Guest Service Associate
EIH · Shimla · onsite · Posted 51d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by ensuring prompt and efficient response to guest requests.
- Maintain accurate records of guest interactions and transactions.
- Collaborate with other departments to ensure seamless service delivery.
- Develop and implement effective strategies to enhance guest satisfaction.
- Ensure compliance with company policies and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
ReceptionBarRestaurantGuest serviceroom servicepoliciesguestGuest HandlingAnalyticsFront DeskHospitalityoperationsFront OfficeGuest RelationscomplianceHotel ManagementHotelResortFront Office Operations
About EIH

EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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