Guest Service Associate
Taj Safaris · Kolkata · onsite · Posted 61d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
- Manage front desk operations, including handling guest inquiries, resolving issues, and maintaining accurate records.
- Coordinate with other departments to ensure seamless service delivery and high-quality standards.
- Develop and implement effective communication strategies to enhance guest satisfaction and loyalty.
- Analyze guest feedback and suggest improvements to services and processes.
- Collaborate with colleagues to achieve sales targets, improve performance, and enhance overall guest experience.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
BarRestaurantlawGuest servicebartendingwaiter activitiesguestGuest HandlingDynamicFront DeskHospitalityBeverageCommunication SkillsFront OfficeGuest RelationsvoiceTelephone HandlingHotel ManagementHotelResort
About Taj Safaris
Taj Safaris
Mumbai
India
About
Taj Safaris, part of the Indian Hotels Company Limited (IHCL), is a luxury hospitality brand specializing in wildlife tourism and safari experiences. The company operates premium lodges and resorts located near Indias renowned national parks, offering guests immersive wildlife encounters combined with world-class service. With a strong focus on sustainability, conservation, and authentic cultural experiences, Taj Safaris provides career opportunities in hospitality management, guest services, culinary arts, and eco-tourism operations, supporting its mission to deliver unforgettable journeys in nature.
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