Guest Service Associate
EIH · Chennai · onsite · Posted 65d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
1. JOB POSITION Guest Service Associate - Housekeeping
2. JOBDEFINITION
To maintain the guest rooms and bath rooms as per thestandards prescribed by the management.
3. DUTIESAND RESPONSIBILITIES
Changing linen and making beds.
Removing used guest amenities andtrash.
Replenishing guest amenities andsupplies.
Inspecting rooms for safety hazardsand for the operating condition of equipment and reporting same to maintenance.
Checking for damaged linens.
Reporting lost and found articles,maintenance problems, or special room problems (e.g. pets in the room) to asupervisor.
Maintaining storage rooms andstocking carts.
Emptying linen from housekeepingcart into laundry cart.
Recording room status on workassignment sheets.
Providing information to guestsabout hotel services, facilities and other amenities.
Providing information to guestsabout local attractions/services.
Preparing rooms for guest arrivaland responding to special guest requests, such as delivering newspapers orcleaning a spill.
Listening and responding to guestsrequests or complaints.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
ReceptionBarRestaurantRoomGuest serviceFacilitiesguestGuest HandlingFront DeskHospitalitysupervisionFront OfficeGuest RelationsreportingHotel ManagementHotelComplaintsResortHousekeepingCleaning
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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