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    Job · 21386074

    KOLKATA · FULLTIME

    Guest Service Associate-Housekeeping

    Marriott International

    Marriott International

    Kolkata · onsite · Posted 3d ago

    Sourced fromNaukri
    Undisclosed1–6 yrsfulltimeKolkata

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    Section · 01

    About this role

    Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  1. Assist Housekeeping management in managing daily activities.
  2. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  3. Document and resolve issues with discrepant rooms with the Front Desk.
  4. Prepare and distribute room assignments to Housekeeping staff.
  5. Record, monitor, and update list of Do Not Disturb rooms.
  6. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb list.
  7. Complete required Housekeeping paperwork.
  8. Follow all company and safety and security policies and procedures; report any maintece problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  9. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  10. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
  11. Ensure adherence to quality expectations and standards.
  12. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  13. Speak with others using clear and professional language; prepare and review written documents accurately and completely.
  14. Enter and locate work-related information using computers.
  15. Stand, sit, or walk for an extended period of time.
  16. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  17. Perform other reasonable job duties as requested by Supervisors.
  18. PREFERRED QUALIFICATION
  19. Education: High school diploma or G. E. D. equivalent.
  20. Related Work Experience: At least 1 year of related work experience.
  21. Supervisory Experience: No supervisory experience.
  22. License or Certification: None
  23. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  24. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.


  25. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Safety trainingGuest serviceSafety and SecurityHousekeeping ManagementFront DeskRoom cleaningHousekeeping

    Section · Company

    About Marriott International

    Marriott International

    Marriott International

    Hospitality

    14.9k+

    employees

    1927

    99 years old

    Bethesda, Maryland

    United States (USA)

    ₹4.6L PA avg

    Avg at Marriott International

    About

    Marriott International manages an extensive portfolio of hotels across various brands, focusing on hospitality services worldwide.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.9

    Career growth

    4.5

    Work-life

    4.4

    Employees rate it well for

    Job Security42Overall Company42

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