Guest Service Associate - F & B Service
JW Marriott · Kochi · onsite · Posted 28d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage guest complaints and resolve issues professionally.
- Provide exceptional customer service to ensure high levels of satisfaction.
- Collaborate with other departments to ensure seamless service delivery.
- Maintain accurate records of guest interactions and transactions.
- Develop and implement effective strategies to enhance guest experience.
- Ensure compliance with company policies and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceanalytical thinkingservice deliveryGuest servicefood and beverageguest experienceguest complaintsCommunication SkillscomplianceHotel ManagementCommunication And Interpersonal Skills
About JW Marriott

JW Marriott
Hospitality
4.0k+
employees
1927
99 years old
Bethesda, Maryland
United States (USA)
₹3.2L PA avg
Avg at JW Marriott
About
JW Marriott is a luxury hotel brand providing elegant accommodations and tailored experiences for discerning travelers in prime locations globally.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
4.1/ 5
Culture
3.0
Career growth
3.5
Work-life
3.2
Employees rate it well for
Job Security42Skill Development41
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