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    Job · 19104128

    JW Marriott logo

    Guest Service Associate - F & B Service

    JW Marriott · Kochi · onsite · Posted 28d ago

    Undisclosed1–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage guest complaints and resolve issues professionally.
    • Provide exceptional customer service to ensure high levels of satisfaction.
    • Collaborate with other departments to ensure seamless service delivery.
    • Maintain accurate records of guest interactions and transactions.
    • Develop and implement effective strategies to enhance guest experience.
    • Ensure compliance with company policies and procedures.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Serviceanalytical thinkingservice deliveryGuest servicefood and beverageguest experienceguest complaintsCommunication SkillscomplianceHotel ManagementCommunication And Interpersonal Skills

    About JW Marriott

    JW Marriott logo

    JW Marriott

    Hospitality

    4.0k+

    employees

    1927

    99 years old

    Bethesda, Maryland

    United States (USA)

    ₹3.2L PA avg

    Avg at JW Marriott

    About

    JW Marriott is a luxury hotel brand providing elegant accommodations and tailored experiences for discerning travelers in prime locations globally.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.0

    Career growth

    3.5

    Work-life

    3.2

    Employees rate it well for

    Job Security42Skill Development41

    Find them on

    WebsiteAmbitionBox reviews

    Guest Service Associate - F & B Service · waiting for your command