NASHIK · FULLTIME
Guest Relationship Executive
Impact Hr N Km Solutions
Nashik · onsite · Posted 13d ago
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Undisclosed1–2 yrsfulltimeNashik
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Section · 01
About this role
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Key Responsibilities
Guest Relations
Welcome guests warmly and ensure a positive first impression.
Assist guests with inquiries, requests, and service-related concerns.
Build and maintain strong relationships with guests to enhance their experience.
Handle guest complaints professionally and ensure timely resolution.
Conduct guest follow-ups to gather feedback and improve service quality.
Maintain accurate guest records and preferences in the system.
Front Office Coordination
Manage reception and visitor handling activities.
Coordinate guest appointments, bookings, and reservations.
Liaise with internal departments to ensure seamless guest services.
Provide information regarding services, facilities, programs, and events.
Ensure guests receive prompt and courteous assistance at all times.
Administrative Support
Prepare guest reports, feedback records, and service documentation.
Maintain databases, registers, and daily operational records.
Assist in organizing events, meetings, and guest engagement activities.
Support management with administrative and coordination tasks.
Experience 1 - 2 Years Salary 2 Lac To 3 Lac P.A. Industry Hotel / Restaurants / Travel / Airlines Qualification Key Skills Guest Relationship Executive Airport Guest Relationship Executive Guest Relationship Management Relationship Executive Customer Relationship Executive Guest Relations
Welcome guests warmly and ensure a positive first impression.
Assist guests with inquiries, requests, and service-related concerns.
Build and maintain strong relationships with guests to enhance their experience.
Handle guest complaints professionally and ensure timely resolution.
Conduct guest follow-ups to gather feedback and improve service quality.
Maintain accurate guest records and preferences in the system.
Front Office Coordination
Manage reception and visitor handling activities.
Coordinate guest appointments, bookings, and reservations.
Liaise with internal departments to ensure seamless guest services.
Provide information regarding services, facilities, programs, and events.
Ensure guests receive prompt and courteous assistance at all times.
Administrative Support
Prepare guest reports, feedback records, and service documentation.
Maintain databases, registers, and daily operational records.
Assist in organizing events, meetings, and guest engagement activities.
Support management with administrative and coordination tasks.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Administrative SupportOffice Coordinationsupport managementGuest RelationshipService qualityairportGuest Relationship ManagementGuest Servicesguest complaintsCustomer RelationshipGuest Relations