Guest Relationship Executive

Role & responsibilities

• Ensure high-quality guest experience from check-in to check-out.
• Handle guest complaints and resolve issues promptly.
• Maintain a professional and friendly demeanor with guests.
• Manage bookings, inquiries, and special requests.
• Oversee day-to-day operations including housekeeping, maintenance, and front desk.
• Ensure cleanliness, safety, and functionality of apartments and common areas.
• Implement and monitor standard operating procedures (SOPs).
• Coordinate with vendors and service providers for repairs and supplies.

Preferred candidate profile

Candidate with good communication, people handling capabilities, and experienced in Hospitality industries.

Age: 21-35 years:

Technical / Professional: Good Communication and basic Computer Knowledge