Guest Relationship Executive
Closing Circles · Jaipur · onsite · Posted 69d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
- Welcome and assist guests professionally.
- Handle guest queries, requests, and complaints.
- Coordinate check-in/check-out or guest-service activities as applicable.
- Maintain guest records and service documentation.
- Coordinate with housekeeping, operations, food & beverage, and other departments.
- Follow up on guest requests to ensure timely resolution.
- Collect guest feedback and communicate improvement areas to management.
- Maintain high standards of customer service and guest satisfaction.
- Support guest engagement and relationship-building initiatives.
- Excellent communication and interpersonal skills.
- Customer service and relationship management.
- Problem-solving abilities.
- Professional grooming and etiquette.
- Ability to work in a fast-paced environment.
Sourced from naukri
Skills
Customer ServiceGuest Relationshipguest satisfactionGuest serviceoperationsrelationship buildingHousekeepingCommunication And Interpersonal Skillsguest feedbackRelationship Management