Guest Relationship Executive
Savista Retreat · Jaipur · onsite · Posted 70d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- We are seeking an dynamic Guest Relationship Executive to join our team.
- This role is central to ensuring our guests have a seamless, memorable, and enriching experience from arrival to departure.
- Location -Savista Hotel, Village Sanjhriya, Ajmer Road, Jaipur
Roles and Responsibility
- Develop and implement effective guest relationship strategies to enhance customer satisfaction.
- Build and maintain strong relationships with guests, ensuring their needs are met and concerns are addressed promptly.
- Provide exceptional customer service, responding to guest inquiries and resolving issues professionally.
- Collaborate with other departments to ensure seamless execution of guest requests and services.
- Analyze guest feedback and suggest improvements to enhance the overall guest experience.
- Maintain accurate records of guest interactions, transactions, and preferences.
Job Requirements
- Proven experience in guest relationship management or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and ability to maintain accurate records.
- Experience with CRM software and technology is an asset.
- Any graduate degree from a recognized institution.
Sourced from naukri
Skills
Customer Servicecrm softwareGuest Relationship ManagementGuest Servicesguest relationship executive