BENGALURU · FULLTIME
guest relations officer

Alliance University
Bengaluru · onsite · Posted 6d ago
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Undisclosed1–7 yrsfulltimeBengaluru
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Section · 01
About this role
Roles and Responsibilities :
- Greet guests upon arrival, check-in, and provide exceptional customer service.
- Manage front desk operations, including handling guest requests and resolving issues promptly.
- Coordinate with housekeeping staff to ensure rooms are cleaned and ready for occupancy.
- Maintain accurate records of guest interactions, transactions, and communications.
Job Requirements :
- 1-7 years of experience in hospitality industry (hotels or restaurants).
- Strong communication skills with ability to handle diverse clientele.
- Proficiency in receptionist activities such as phone etiquette and email management.
- Basic knowledge of hotel operations, including front office procedures.
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Section · 02
Skills
Receptionist ActivitiesFront DeskFront Office
Section · Company
About Alliance University

Alliance University
Education & Training
750
employees
2010
16 years old
Bengaluru
India
₹11.8L PA avg
Avg at Alliance University
About
Alliance University is South India’s first private university established in Karnataka State by Act No. 34 of 2010 and is recognized by University Grants Commission, New Delhi. Alliance reimagines the idea of the University by creating a community that leads the charge against the complex challenges of the 21st century. The university conceives research to be the essence of all teaching and learning practices. A unity between research and teaching is promoted to extend the frontiers of knowledge to solve real-world problems at the local, national, and global scale. For this purpose, the university seeks to be the nerve centre of interaction between the industry, the government, the civil society, and the community at large. In times when technological and social change is transforming the very idea of employability, the university embraces the increasing diversity of specializations while retaining the impulse to unify all knowledge. In recent surveys Alliance University is rated "Diamond" in QS I∙GAUGE Indian University Ratings 2023-25, the School of Business is Ranked 3rd Best under a private university by Times B-School Rankings 2023 and is among ‘The Economic Times Best Education Brand 2022’.
Industries
Education & Training
Employee ratings
10 reviews
3.3/ 5
Culture
2.8
Career growth
2.5
Work-life
3.0
Employees rate it well for
Compensation & Benefits36Work-Life Balance33
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