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    Job · 15130897

    Hyatt regency logo

    Guest Relations Manager

    Hyatt regency · Gurugram · onsite · Posted 51d ago

    Undisclosed3–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage front desk operations, ensuring seamless check-in and check-out processes.

    • Develop and implement effective guest relation strategies to enhance customer satisfaction.

    • Collaborate with other departments to ensure exceptional guest experiences.

    • Handle guest complaints and resolve issues professionally and promptly.

    • Maintain accurate records of guest interactions and feedback.

    • Analyze guest feedback to identify areas for improvement.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    customer satisfactionanalytical thinkingFront DeskGuest Relationguest complaintsCommunication SkillsoperationsGuest RelationsHotel ManagementCommunication And Interpersonal Skillsguest feedback

    About Hyatt Regency

    Hyatt regency logo

    Hyatt regency

    Hospitality

    2.4k+

    employees

    1980

    46 years old

    New Delhi, Delhi

    India

    ₹4.2L PA avg

    Avg at Hyatt Regency

    About

    Hyatt Regency focuses on creating spaces for community and connection, operating numerous hotels worldwide while promoting hospitality.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.7

    Career growth

    3.0

    Work-life

    3.2

    Employees rate it well for

    Job Security41Overall Company41

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Guest Relations Manager · waiting for your command