Guest Relations Executive (GRE) Restaurant / Hospitality

Key Responsibilities:

• Welcome and engage with guests and ensure a warm first impression.
• Manage reservations, walk-ins, waiting lists, queues, and table allocation.
• Keep waiting guests informed and ensure a smooth waiting experience.
• Handle guest queries, feedback, and basic concerns professionally.
• Coordinate with Captains, Stewards, Kitchen, and Management for smooth service.
• Actively participate in food & beverage service during operations.
• Maintain high standards of grooming, communication, and hospitality.

Candidate Profile

• Good communication and interpersonal skills.
• Pleasant personality and guest-focused approach.
• Ability to remain calm and organised during peak hours.
• Prior experience in restaurant, hotel, caf, or hospitality preferred.
• Freshers with the right attitude and strong communication skills may also be considered.

Key Skills

Guest Relations | Hospitality | Customer Service | Restaurant Operations | Reservations | Queue Management | Table Allocation | Communication