Guest Relation Officer
Kauvery Hospital · Salem · onsite · Posted 22d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Greet and welcome guests in a friendly and professional manner
- Manage and resolve guest inquiries promptly
- Coordinate with other departments to ensure guest satisfaction
- Maintain a positive attitude and provide excellent customer service
- Handle guest complaints and feedback effectively
- Keep track of guest feedback and reviews
- Assist in the planning and execution of guest activities and events
- Provide information about facilities, programs, and other services
- Ensure compliance with health and safety regulations
- 0-5 years of experience in a customer service or hospitality role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well in a team environment
- Proficiency in multiple languages is a plus
- Knowledge of customer relationship management (CRM) tools
- Flexible schedule, including weekends and holidays
- Diploma or degree in hospitality management or related field
- A passion for providing exceptional service to guests
Sourced from foundit
Skills
Proficiency in multiple languages
About Kauvery Hospital
Kauvery Hospital
Healthcare
1.0k+
employees
1999
27 years old
Chennai, Tamil Nadu
India
₹3.9L PA avg
Avg at Kauvery Hospital
About
A multi-specialty hospital chain in India, dedicated to providing affordable, high-quality healthcare with a patient-centric approach.
Industries
Healthcare
Employee ratings
10 reviews
4.0/ 5
Culture
3.8
Career growth
2.6
Work-life
3.4
Employees rate it well for
Overall Company40Job Security39
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