{"@context":"https://schema.org","@type":"JobPosting","title":"Guest Relation Executive","description":"

Job Description of Guest Relations Executive Operations
Position
Guest Relations Executive - Operations
Reporting to
Qualification
Experience
Manager - Operations / Duty Manager
Graduate / Diploma in Hospitality or Aviation
2-3 years of experience in hospitality, hotels or front office operations
FUNCTIONAL RESPONSIBILTIES:
To monitor promotional activities related to Box Office / Food &Beverage and Co-ordinate.
To assist duty manager in meeting set targets based on departmental goals.
Ensuring that guest is looked after in the lounge by promptly assisting them with their needs and
assist in service wherever possible.
Meeting and greeting guest on arrival and ensure all their requirements are being addressed in the
best possible manner.
Responsible for taking guest feedback and compiling the same for further action.
Maintain all Insignia related brand standards so as to ensure positive projection of brand image.
Conduct regular training for all GSA and also impart induction for new joinees.
Conduct grooming audits on a regular basis.
Responsible to maintaining cleanliness and hygiene standards in all areas of operations.
Ensuring adherence and implementation of Insignia SOPs.

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