GTM Consultant

GTM Consultant- GTM & Growth

At Kapture CX, we are looking for a Consultant – GTM & Growth in our Strategy & Growth team.

Who are we

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture's products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank, and Cathay Pacific.

Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore, with offices in Mumbai and Delhi/NCR in India, as well as the USA, UAE, Singapore, Philippines, and Indonesia.

What is this role all about

This role sits at the intersection of strategy, product, and sales. You will work closely with leadership and cross-functional teams to shape global go-to-market plans, refine solution narratives, and support early-stage enterprise deals as we scale Kapture CX across international markets.

Sounds interesting

Here's a more detailed description of what you will do in this role:

You will help design and refine go-to-market strategies for Indian Market and customer segments.

You will work closely with sales and product teams to build strong use cases, solution narratives, and demos that resonate with enterprise customers.

You will support client conversations, proof-of-concepts (POCs), and early-stage deals, helping move opportunities forward.

You will conduct market and competitor research that directly informs strategic and commercial decisions.

You will bring structure and clarity to complex, ambiguous problems and help teams execute effectively.

This is a Bangalore-based role.

We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role

You help sharpen Kapture's global GTM motion, enable sales teams to close early-stage opportunities faster, and translate strategic ideas into tangible business outcomes.

What would make you a good fit for this role

Here are the basic requirements:

You have 3-8 years of experience in consulting, SaaS, GTM, pre-sales, strategy, or similar roles.

You are comfortable working with global customers and cross-region teams.

You communicate clearly, pay attention to detail, and take ownership of your work.

You take your work seriously and care deeply about quality and impact.

What are the most critical skills for this role

You think analytically and enjoy breaking down complex problems into clear actions.

You can translate product capabilities into compelling customer value narratives.

You are structured, detail-oriented, and execution-focused.

You collaborate effectively across sales, product, and leadership teams.

You will have an advantage if you:

Have prior exposure to enterprise SaaS, CX, CRM, or AI-led products.

Have supported sales cycles, POCs, or customer-facing discussions.

Have worked on market entry, GTM strategy, or competitive analysis projects.

Are comfortable working in fast-paced, high-ownership environments.

Why should you be interested

Here's what you will gain from this role:

Hands-on exposure to global enterprise deals and international markets.

High ownership with real responsibility and visible business impact.

The opportunity to work closely with senior leaders and decision-makers.

Strong learning and growth potential as Kapture CX scales globally.