GSA - Front Office Professional
Ibis Styles · Hosur · onsite · Posted 42d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description
Key Responsibilities
Qualifications
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Prime Function:
- To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
- Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
- Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
- Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
- Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Key Responsibilities
People Management
- Establish and maintain seamless co-ordination co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Provide high level of service standards.
- Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services
Qualifications
- Diploma in Tourism / Hospitality Management
- Minimum 1 year of relevant experience
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Tourismcustomer satisfactionPeople managementguest satisfactionGuest serviceSafety and SecurityCustomer QueriesHospitalityHousekeeping standardshospitality managementHousekeeping
About Ibis Styles
Ibis Styles
Hospitality
About
ibis Styles is a design-focused hotel brand under the Accor Group, offering affordable stays with vibrant aesthetics and modern amenities. The careers portal lists roles across front office, food & beverage, housekeeping, and corporate functions, reflecting its global hospitality operations and emphasis on guest experience.
Industries
Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
3.9
Career growth
3.9
Work-life
3.6
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