Growth Manager

Role & responsibilities

• Own the end-to-end sales growth for an assigned cluster of J24 stores.
• Drive key growth metrics including GPS, AOV, purchase frequency, margin, and Greencard penetration.
• Translate company-level growth targets into store-wise action plans and execution playbooks.
• Lead, coach, and performance-manage a team of Growth Executives.
• Track team performance against GPT, active-user, and footfall targets.
• Build strong relationships with J24 store entrepreneurs (Giants) and manage escalations.
• Monitor store-level metrics and drive weekly performance reviews and corrective actions.
• Own customer experience and Consumer NPS across the assigned cluster.
• Ensure adherence to store standards including visual merchandising, hygiene, price communication, digital signage, and expiry checks.
• Own the new-store launch and ramp-up process, including assortment planning, launch execution, and handover to the Giant.
• Work closely with Category, Marketing, Supply Chain, and MX teams to identify and unlock growth opportunities.
• Conduct regular store visits and audits to ensure playbook adherence and operational excellence.
• Analyze store performance, identify gaps, and report cluster-level performance and risks to leadership.

Preferred candidate profile

• 36 years of experience in retail sales, category management, or business development.
• At least 1–2 years of experience leading or mentoring a field team.
• Strong analytical and commercial mindset with experience handling metrics such as GPS, AOV, margin, and purchase frequency.
• Strong people-management and coaching skills.
• Experience managing teams against defined targets and KPIs.
• Strong stakeholder management and communication skills.
• Experience working with franchisees, entrepreneurs, or store/business partners would be relevant.
• Comfortable with high field intensity and regular store visits across Bangalore.
• Self-driven, hands-on, and comfortable taking ownership of business outcomes.
• Kannada and English proficiency preferred.
• Bachelor's/Master's degree in Business, Marketing, or a related field is preferred.