Growth Analyst- e-Commerce

Job Summary

To be responsible for managing client e-commerce portfolios to help our clients improve their web presence. As an e-commerce account manager, you should have solid experience in marketing with a customer service approach and should also have a clear idea of how digital tools add value to e-commerce strategy and performance.

Role Overview

Will manage E-Commerce portfolios, digital strategies, SEO, online campaigns, and client relationships to improve web presence and business growth. Strong analytical, communication, and E-Commerce strategy skills are essential.

Responsibilities

• Act as the point of contact for clients for digital management matters.
• Build strong, long-term client relationships and maintain frequent contact.
• Set digital strategies for your assigned customers, considering their specific requirements.
• Suggest, design, and implement digital projects to increase customer ROI.
• Address client queries effectively and in a timely manner.
• Optimize web content to increase traffic and improve SEO.
• Present social media strategies to clients.
• Report on web performance metrics.
• Analyze digital campaigns success.
• Study the company profile and operations to understand its e-commerce needs.
• Conduct research to identify industry trends and commercial opportunities.
• Develop and implement an e-commerce strategy according to objectives and budget.
• Give direction to marketing efforts with the most effective methods and tools.
• Monitor E-Commerce projects and analyse results.
• Write reports with suggestions for improvements and new ideas.
• Design social media strategies to achieve targets.
• Administer all client accounts, ensuring up-to-date content.
• Liaise with writers and designers to ensure content is informative and appealing.
• Train internal teams to integrate and maintain a cohesive social media strategy.
• Stay up-to-date with digital technology trends.

Qualifications

• The candidate should have a Bachelors degree and an MBA in marketing; additional certification is preferred.
• The candidate should have a minimum of one-two years of industry-relevant experience.

Skills

• Analytical thinking
• Critical thinking
• Problem-solving
• E-Commerce strategy
• SEO
• Digital strategy
• Microsoft Word
• Excel
• PowerPoint