Group Service Head (Automobile sector)

Preferred candidate profile

Group Service Head (Hyundai Dealership), seeking a highly motivated, self-driven and result oriented professional, leading service operations efficiently.

Key Responsibilities:

• Demonstrate strong Leadership skills in managing workshop operations and workforce
• Provide strategic direction to drive workshop efficiently and drive profitability
• Ensure customer satisfaction by maintaining and improving CSI scores
• Ensure adherence to OEM compliance companys standards, warranty guidelines and safety protocols

Qualifications/Experience:

• Experience of 12-15 years in Automobiles, with 5-6 years in the similar leadership role
• Bachelors degree; BTech/Business Administration will be an added advantage
• Knowledge of Computer applications, with understanding of automotive systems, service processes and workshop operations.