Group Product Manager
TELUS Digital · Bengaluru · onsite · Posted 68d ago
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About this role
We are seeking a strategic and operationally minded Product Director to spearhead this critical initiative. Crucially, your initial focus will be deeply embedded within the operational realities of our current expert sourcing, validation, and dataset creation processes. You will work shoulder-to-shoulder with our Operations, Sourcing, and Quality teams, actively using our ongoing dataset projects as a live laboratory. Your primary goal starting is to rapidly understand the ground-level challenges: the bottlenecks, the quality hurdles, and the inefficienciesthrough direct involvement and analysis.
The core responsibilities for the job include the following:
Operational Immersion and Problem Discovery:
- Embed deeply within Operations, Sourcing, and Quality teams to gain first-hand mastery of the end-to-end expert lifecycle and dataset production workflows.
- Identify, analyze, and quantify critical bottlenecks, pain points, and opportunities impacting speed, cost, validation integrity, and data quality.
- Actively leverage current efforts as a primary source for user needs discovery (internal teams, experts) and build experiments that help us learn quickly
Product Strategy and Roadmap Definition:
- Translate operational insights, user needs, and experimental learnings (derived from internal pilot projects) into a clear product vision, strategy, and phased roadmap for the Talent Intelligence System and supporting tools.
- Prioritise features ruthlessly based on their direct impact on strategic goals: enhancing dataset quality, accelerating expert deployment, strengthening validation, ensuring scalability, and improving expert engagement.
- Develop clear, actionable product requirements, user stories, and specifications that effectively bridge operational needs with technical solutions.
Execution and Cross-Functional Leadership:
- Drive the product development lifecycle from ideation through requirements, design oversight, launch, and iteration.
- Collaborate cross-functionally with Operations, Sourcing, Quality, Domain Experts, Growth Marketing, and Business Development to ensure velocity and holistic alignment.
- Champion a data-driven, iterative approach, using real-world project learnings and performance metrics to continuously refine the product strategy and validate hypotheses.
Market and Ecosystem Awareness:
- Maintain a strong understanding of the landscape for AI data operations, quality assurance, expert network management, and the specific data quality/validation needs of frontier AI labs.
- Stay informed about relevant technologies and best practices without getting boxed into generic solutionsfocus remains on enabling our core AI data business.
Requirements:
- Proven experience (8-10+ years) in product management, with a clear track record of launching and iterating on complex systems, operational tools, or data platforms.
- Demonstrated ability and willingness to deeply understand complex operational workflows first-hand and translate those insights into impactful product requirements.
- Prior experience in B2C and growth product management.
- Strong analytical and problem-solving skills; highly proficient in using data (quantitative and qualitative) to diagnose problems and guide decisions.
- Excellent cross-functional collaboration and communication skills; capable of building strong relationships and driving alignment across diverse teams (ops, technical, business).
- Experience defining product vision, strategy, and roadmaps, particularly in ambiguous or rapidly evolving environments.
Preferred / Bonus:
- Experience in domains directly related to data operations, data annotation platforms, data quality systems, AI/ML infrastructure, or managing specialized/expert talent networks.
- Experience as a software/ML engineer or designer.
- Experience working on multi-sided marketplaces.
- Experience with products designed for technical, scientific, or highly skilled knowledge workers.
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About TELUS Digital

TELUS Digital
IT Services & Consulting
1.8k+
employees
2005
21 years old
Vancouver, British Columbia
India
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