Group Product Manager - Commerce

We are seeking a Group Product Manager, Commerce, to lead product across three connected verticalsBusiness Operations, Fulfillment Operations, and Finance; and the team of Product Managers who own them. You will set the strategy for the end-to-end commerce lifecycle, from catalog to cash, and be accountable for the coherence, reliability, and growth of the platform as a whole.

The ideal candidate is an experienced product leader who has managed and grown other product managers and who can zoom from platform strategy down to the details of a pricing engine, a fulfillment flow, or a ledger entry. You lead through your team, raise the bar on product craft, and turn a broad, interdependent surface area into a clear, sequenced roadmap.

Responsibilities:

• Set Commerce Product Strategy: Own the vision and multi-quarter roadmap across business operations, fulfillment, and finance, translating a broad, interdependent surface area into clear, sequenced priorities.
• Lead and Grow a Team of PMs: Manage, mentor, and hire product managers across the verticals, setting a high bar for product craft and owning their performance, development, and career growth.
• Own the End-to-End Commerce Lifecycle: Be accountable for the full catalog-to-cash journey of product information and pricing, fulfillment and inventory, payments, invoicing, and ledger as one connected system.
• Drive Platform Coherence: Ensure shared contracts like the analytics engine, layouts, and reporting are designed once and reused, so the verticals compose into a single, consistent platform rather than a set of silos.
• Deliver Business Operations: Guide the PIM, pricing, taxes, channel configuration, loyalty, and analytics roadmap that lets merchants define what they sell, to whom, and at what price.
• Deliver Fulfillment Operations: Steer fulfillment, inventory, and the upcoming warehousing, time-clocking, and metering charters so what was sold reliably reaches the buyer.
• Deliver Finance: Own the payments, checkout, invoicing, and ledger/accounting roadmap, ensuring money moves securely, and the books balance across providers and external systems like QuickBooks and Xero.
• Own Outcomes and Metrics: Drive measurable growth in GMV, transaction success, merchant adoption, and reliability, using data to prioritize across a large and competing set of bets.
• Partner with Senior Stakeholders: Work closely with engineering, design, finance, operations, and leadership to align on strategy, resourcing, and trade-offs, and represent Commerce in company-level planning.
• Balance Delivery and Long-Term Bets: Keep near-term charters shipping on time while investing in the platform foundations that compound over the next several years.
• Raise the Operating Bar: Establish the rituals, specs, and quality standards for discovery, prioritization, launch, and review that make the team predictable, fast, and outcome-driven.

Requirements:

• Experienced People Leader: You have managed and grown product managers, and you get energy from multiplying your impact through a strong, well-run team.
• Platform and Commerce Depth: You have led product across commerce, payments, fintech, or a comparable transaction-heavy platform and understand how catalog, fulfillment, and finance fit together.
• Strategic and Execution-Focused: You can define a multi-vertical strategy and still hold your teams to crisp execution, ensuring ideas translate into shipped, measurable impact.
• Systems Thinker: You see the interdependencies across modules and design for coherence, reuse, and shared contracts rather than one-off solutions.
• Outcome- and Customer-Centric: You balance business goals, risk, and trust, keeping the merchants who run their business on the platform at the center of every decision.
• Highly Data-Driven in Ambiguity: You are comfortable prioritizing across a broad, messy portfolio, using data to make sharp trade-offs without waiting for perfect information.
• 8+ years of product management experience, including 2+ years directly managing product managers, and 10+ years of total professional experience.
• A track record of leading product across a large, multi-team surface area, ideally in commerce, payments, fintech, or platform/SaaS with measurable business impact.
• Proven people leadership: hiring, developing, and retaining strong PMs, and building the operating rhythm of a high-performing product team.
• Strong platform and systems judgment, with the ability to reason about how pricing, fulfillment, payments, invoicing, and ledger interconnect.
• Experience partnering with senior engineering, design, and business stakeholders to set strategy, secure resourcing, and drive company-level outcomes.
• Bonus: You have owned a commerce or payments platform end-to-end from catalog to cash at a significant scale and can clearly articulate your impact on growth, reliability, and team development.