Group Manager

What You'll Own

1. Business Leadership

• Deliver monthly and quarterly revenue targets for the team.
• Drive key sales metrics including conversion, revenue per lead, productivity and average ticket size.
• Review business performance daily and identify opportunities for improvement.
• Build action plans to improve underperforming metrics.
• Ensure consistent achievement across the team—not just top performers.
• Ability to analyse data and draw clear execution plans
• Forecast revenue trends and proactively manage business risks.

2. People Leadership

People leadership is an equally important success metric for this role.

You will:

• Coach and develop every team member through regular feedback and structured development plans.
• Conduct meaningful 1:1 conversations focused on performance, motivation and career growth.
• Build an engaged, accountable and high-energy sales culture.
• Ability to manage diverse team members(experience and profile)
• Identify future team leaders and actively develop succession pipelines.
• Foster collaboration, trust and ownership within the team.
• Improve retention through effective employee engagement.
• Handle difficult conversations with empathy while maintaining performance standards.

3. Operational Excellence

• Manage floor productivity and workforce planning.
• Optimize roster planning and shrinkage.
• Ensure CRM hygiene and sales process adherence.
• Monitor quality, compliance and customer experience.
• Collaborate with cross-functional teams to remove operational bottlenecks.

What We're Looking For

Must Have :

• 4–8 years of experience in B2C Inside Sales.
• Minimum 2 years of people management experience leading teams of 10–20 advisors.
• Proven record of delivering business targets consistently.
• Strong understanding of sales metrics and data-driven decision making.
• Experience coaching individuals with varying performance levels.
• Excellent communication and influencing skills.
• Strong stakeholder management capabilities.
• Comfortable working in a fast-paced, target-driven environment with rotational off.

Ideal Candidate Profile

We're looking for professionals who aspire to become future Sales Leaders, not just Sales Managers.

The ideal candidate is:

• A natural coach and mentor
• An influential communicator
• Highly collaborative
• Analytical and data-driven
• Customer obsessed
• Growth minded
• Curious and open to learning
• Able to build trust across teams
• Comfortable making decisions with ownership

Preferred Background :

We welcome candidates from high-performing consumer sales organizations known for developing strong frontline leaders.

Candidates from reputed campuses or organizations with structured leadership development programs will be preferred.