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    Job · 21446701

    NOIDA · FULLTIME

    Group Manager| Naukri.com| Platform Enhancement| Noida|

    Info Edge

    Info Edge

    Noida · onsite · Posted 2d ago

    Sourced fromNaukri
    Undisclosed6–10 yrsfulltimeNoida

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    Section · 01

    About this role

    Lead the Team

  1. Manage and mentor a team of up to 15 across job acquisition and client engagement
  2. Set monthly targets, run regular reviews, and coach toward consistent performance
  3. Build a culture of ownership and continuous improvemen


  6. Drive Job Acquisition
    • Reach out to existing paid clients to activate dormant postings
    • Onboard new companies via free trial offers and convert them to active posters
                   Own the outbound pipeline — calls, emails, IVR, campaigns

    Build Smarter Processes

  7. Identify manual tasks and find ways to automate or streamline them
  8. Own SOPs — keep them current and ensure team adherence
  9. Spot process gaps early and implement corrective actions

  11. Track and Report

  12. Define KPIs for job acquisition, client coverage, and team productivity
  13. Build and maintain dashboards for leadership visibility
  14. Proactively flag risks and opportunities with clear action plans

  16. Improve Quality

  17. Audit client calls and interactions regularly
  18. Give specific, timely feedback that improves conversion outcomes
  19. Raise the bar on client communication quality across the team

    20. Grow the Team

  20. Run R&R programs that motivate and retain high performers
  21. Plan team-building activities that strengthen collaboration
  22. Create development plans for high-potential team members

    23.  




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    Section · 02

    Skills

    Client EngagementClient Account ManagementClient ServicingClient HandlingRenewalsclient management

    Section · Company

    About Info Edge

    Info Edge

    Info Edge

    Internet

    6.0k+

    employees

    1995

    31 years old

    Noida, Uttar Pradesh

    India

    About

    Info Edge is an internet company in India, offering diverse online services across recruitment, real estate, education, and more, while leveraging advanced technology.

    Industries

    Internet

    Employee ratings

    2,367 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.3

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance338Work Culture317Salary310Senior Management215Work Environment190

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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