Group Leader- Service and Maintenance (Supervisor)
Schindler Group · Gurugram · onsite · Posted 66d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Group Leader- Service and Maintenance (Supervisor)
Your main responsibilities
Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training
Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.
Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non-conformities.
Manage repairs from offer to order including the collection of bad debts.
Manage the Modernization Transformation
The Assistant/Area Manager - Existing Installations (EI), creates value through managing an area of Existing Installations within a Branch, managing all resources in line with the rules established by the Company, to meet the business targets for the Branch.
Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training
Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.
Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non-conformities.
Manage repairs from offer to order including the collection of bad debts.
Manage the Modernization Transformation
What you bring
- Desired experience in similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in EE industry.
- Desired EE product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer oriented behavior, Schindler Leadership Framework behaviors required.
- Bachelors degree in Technical, Mechanical, Electrical or Electronics Engineering. MBA (preferred)
Whats in it for you
- Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
- Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
- Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
Sourced from naukri
Skills
Program ManagementPeople Management SkillsTroubleshootingRepaireCommissioningDot Net CoreProject ManagementConfigurationDelivery ManagementmaintenancePreventive MaintenanceServicingService MaintenanceInstallationutility
About Schindler Group
Schindler Group
Industrial Machinery
3.3k+
employees
1997
29 years old
Ebikon
CH
₹8.1L PA avg
Avg at Schindler Group
About
Schindler manufactures, installs, maintains, and modernizes elevators and escalators for almost every type of building requirement worldwide.
Industries
Industrial MachineryManufacturingEngineering & Construction
Employee ratings
10 reviews
3.7/ 5
Culture
3.0
Career growth
2.6
Work-life
2.9
Employees rate it well for
Skill Development38Overall Company37
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