Group Head-Sales

THE OPPORTUNITY:

We are looking to hire a dynamic and result-oriented Sales Manager to drive circulation growth, market expansion, distribution excellence, and revenue delivery within the assigned city. The role will be responsible for leading circulation sales operations, strengthening trade relationships, ensuring efficient newspaper distribution, and driving reader acquisition and retention initiatives.

WHAT YOU WILL DO:

Depot & Distribution Management-

• Manage and oversee assigned newspaper depots
• Ensure smooth daily distribution and timely delivery to readers
• Coordinate with vendors, beat boys, and depot staff for operational efficiency
• Monitor supply gaps, shortages, and route issues

Reader Engagement & Retention-

• Build strong relationships with existing readers
• Conduct regular engagement through calls and personal visits
• Support renewal drives to improve renewal percentage
• Work closely with DREs to visit non-renewed readers

Complaint Management-

• Receive, track, and resolve reader complaints promptly
• Coordinate with depot, vendors, and internal teams for issue resolution Maintain complaint control measures to improve reader satisfaction
• Ensure minimal repeat complaints and service disruptions

New Reader Acquisition-

• Identify potential areas, societies, and individual prospects
• Promote newspaper subscriptions and ongoing offers
• Drive fresh bookings through field activities and local promotions
• Support dealer and DSA-led acquisition initiatives

Sales & Reporting-

• Achieve monthly targets for fresh bookings and renewals
• Maintain daily reports on renewals, complaints, and acquisitions
• Share market feedback and performance updates with management Competition & Market Intelligence-
• Track competitor newspapers pricing, schemes, and offers
• Monitor competitor circulation activity in assigned areas
• Collect reader feedback on competitor strengths and weaknesses
• Share actionable competition insights to improve sales strategies

Key Skills & Competencies-

• Strong field sales and interpersonal skills
• Ability to manage multiple depots and vendors
• Customer-focused mindset with problem-solving ability
• Good communication and negotiation skills
• Basic reporting and data tracking skills
• Knowledge of local market and reader behavior
• Early Morning: 4:30 AM 7:00 AM (Depot Operations)
• Afternoon: 12:30/1:00 PM onwards (Field Sales & Customer Acquisition)
• Working Days: 6 days a week (Saturday & Sunday are working days, with one weekday off on a roster basis).

WHAT YOU BRING:

• Minimum 10 years of relevant experience in newspaper circulation / FMCG / field sales preferred
• Familiarity with depot operations and last-mile delivery is an advantage
• Strong exposure to leading city or regional sales operations.
• Experience in managing large distribution networks and trade partners.
• Proven track record of delivering revenue growth, market share gains, and operational efficiencies.

EDUCATION

Graduate/MBA in any field

Must Have

• Must be open to work in morning shift (4 am till 8 am)
• Must own 2-wheeler
• Should be comfortable with 6-day working week

EQUAL OPPORTUNITY AND ACCESSIBILITY

BCCL is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and consider applicants without discrimination based on gender, gender identity or expression, sexual orientation, disability, age, religion, caste, ethnicity, marital status, or any other characteristic protected by applicable law. Candidates who need reasonable accommodation during the recruitment process may inform the recruiter.