Group Account Supervisor - Patient Support Programs (Healthcare Marketing)

Precision AQ , is the top payer marketing agency in the country. We partner with global pharmaceutical and life sciences companies who are developing groundbreaking treatments to make medicines accessible and affordable. We excel at demonstrating the economic, clinical, and societal value of creative medical treatments to payers, providers, patients, and policymakers. At Precision AQ, we will recognize your achievements and contributions. You will have the opportunity to learn from external training, provide mentorship, and work with cross-functional project teams. Plus, our advancement opportunities will allow you to realize your full potential. We are seeking a Group Account Supervisor to lead a patient support program portfolio and add to our experts of client service professionals.

Essential duties include but are not limited to:

Client Management:

Assume primary lead for the client upon client acceptance of proposal

Maintain and manage business opportunities with existing clients

Development of client agendas and slide presentations

Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction

Review and forward status/contact reports to client after each client contact

Develop project briefs and scope of work for clients and internal team members.

Project Management:

Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded

Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools

Collaborate with internal team on overall project plan, objectives, milestones, and deliverables

Leadership:

Function as internal team leader ensuring all members of the team work together smoothly and effectively

Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels. Depending on size of team, potential for management and supervision of colleagues.

Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable.

Must be able to execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact report

Business Development:

Work with Client Services leadership and Strategy to help identify market opportunities that will further client business

Identify opportunities for organic growth within assigned accounts 

Finance:

Develop proposals, budgets, and reconciliations

Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured (Traffic, Production, Creative, Clinical/Copy, Meeting Services, etc)

Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs

Provide periodic budget status updates and communication with client

Additional Accountabilities/Responsibilities:

Adheres to PhRMA, FDA, OIG and ACCME guidelines

Demonstrate ownership and accountability for all agency procedures and workflow

Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required

Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control

Contribute original ideas for tactical planning within assigned accounts

 

Qualifications:

Minimum Required:

Education:

Bachelor’s degree in marketing, advertising, communications, or related subject

Work Experience:

At least 3 years in an Account role within a pharmaceutical/medical communications company.

Daily client facing experience and Medical, legal, regulatory review experience is required

Skills:

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

Ability to travel 10-15% depending on clients’ needs

Competencies:  Leadership, results-oriented, detail-oriented, customer focused, flexibility, forward thinking, and relationship building

#LI-REMOTE

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $92,000 — $128,000 USD

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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com .

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