Ground Staff

Roles and Responsibilities

• Provide exceptional customer service to passengers, ensuring their safety and comfort throughout the journey.
  
• Ensure efficient ground staff activities such as ticketing, reservation management, and communication with pilots.
  
• Maintain a clean and organized work environment by performing tasks like data entry operation and back office operations.
  
• Collaborate with other team members to resolve any issues or concerns during flights.
  

Desired Candidate Profile

• 0-5 years of experience in aviation industry (cabin crew activities) or related field (hospitality management).
  
• Strong knowledge of airline operations, airport procedures, and customer service principles.
  
• Excellent computer operating skills for data entry operation and back office tasks.
  
• Ability to work effectively under pressure while maintaining attention to detail.