Grievances/Escalation Specialist
Green Leaf Consultants Kolkata · Mumbai · onsite · Posted 40d ago
₹4.0L - ₹5.5L PA2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
A potential candidate will handle customer grievance unit. The touch points are IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations.
HNI/NRI Desk escalations handling.
HNI/NRI Desk escalations handling.
Sourced from naukri
Skills
HNI/NRI DeskRoot Cause AnalysisEmail SupportCustomer ComplaintsemailGrievancesSocial Media EscalationEscalationsRCAComplaintsEscalation ManagementHNI Client Handling