Grievances/Escalation Specialist
Green Leaf Consultants Kolkata · Mumbai · onsite · Posted 44d ago
₹3.8L - ₹7.5L PA3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
A potential candidate will handle customer grievance unit. The touch points are IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations.
Contact - [phone removed]
Contact - [phone removed]
Sourced from naukri
Skills
Root Cause AnalysisEmail SupportCustomer ComplaintsemailGrievancesSocial Media EscalationEscalationsRCAComplaintsEscalation Management