Grievance Officer
Kotak Mahindara Life Insurance · Mumbai · onsite · Posted 1d ago
About a minute. You'll make an account on the way through.
About this role
Role: Grievance Officer
Job Title: Assistant Manager / Deputy Manager
Experience: 2 years +
Education: Graduate / Post Graduate
Work Location: Goregaon (East), Mumbai
Responsibilities
Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs
Ensuring adherence to quality parameters laid for grievance handling
Data Reconciliation
Risk and Compliance management
Managing Senior Management Escalations
Managing Social Media Escalation
Managing Banking Partners and Internal Stakeholders
Sourced from foundit
Skills
About Kotak Mahindara Life Insurance
Kotak Mahindara Life Insurance
Insurance
16.0k+
employees
2001
25 years old
Mumbai, Maharashtra
India
₹6.7L PA avg
Avg at Kotak Mahindara Life Insurance
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10 reviews
Culture
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Career growth
1.8
Work-life
1.8
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