Grievance Executive

Greetings from Kotak Life Insurance HR team.

Job Description

Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs

Ensuring adherence to quality parameters laid for grievance handling

Data Reconciliation

Risk and Compliance management

Managing Senior Management Escalations

Managing Social Media Escalation

Managing Banking Partners and Internal Stakeholders

End to End management of Grievance function as a whole

We are hiring only in western line candidates.

Byandar till churchgate.

Intersted candidates kindly share me your updated resume at

[email removed]

Whats app - [phone removed]