GRE / Guest Relation Executive at Sion (Luxury Project)

Greetings from Kindle HR!

Please find the details of the job role below:

Key responsibilities

• Welcome & greet visitors at the sales office/property.
• Understand customer requirements and direct them to the right Sales Manager/ Relationship Manager.
• Manage site visits and coordinate appointments.
• Explain basic project information such as amenities, location, project features, etc.
• Handle walk-ins and enquiries and maintain visitor/customer records.
• Coordinate with Sales, CRM, and Security teams to ensure a smooth customer experience.
• Follow up with visitors after site visits, where required.
• Maintain a professional and premium customer experience, especially for luxury projects.
• Handle basic customer complaints/queries and escalate them to the concerned team.

Interested candidates please share your resume at [email removed]