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    Job · 19314118

    Job Shop logo

    Graduate / Fresher / UnderGrduate / Voice / BPO / CSR/ Sal upto 4.4lp

    Job Shop · Bengaluru · onsite · Posted 26d ago

    ₹2.2L - ₹6.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Greetings from JobShop!

    We're hiring for a Premium International Voice Process with leading MNC BPO clients in Bengaluru.

    Job Role: Customer Service Executive International Voice

    Location: Bellandur / Koramangala / Whitefield, Bengaluru
    Work Mode: Work From Office
    Shift: US / UK Night Shift
    CTC: Up to 6 LPA + Performance Incentives
    Working Days: 5 Days Working

    Job Responsibilities

    • Handle inbound customer calls for US/UK clients.
    • Perform customer verification and account validation.
    • Resolve customer queries with First Call Resolution (FCR).
    • Escalate complex issues to the relevant team.
    • Update CRM with accurate customer interaction details.
    • Meet CSAT, AHT, and Quality targets.

    Eligibility

    • Undergraduates & Graduates.
    • Freshers and Experienced candidates are welcome to apply.
    • Excellent English communication skills.
    • Comfortable working in US/UK night shifts.
    • Basic computer knowledge.

    Key Skills

    International Voice | Customer Service | US/UK Process | Inbound Voice | CRM | CSAT | AHT | Customer Support | Night Shift | Bengaluru

    Why Join?

    • Premium International Voice Process.
    • Competitive Salary + Performance Incentives.
    • Career Growth Opportunities.
    • 5 Days Working.
    • Opportunity to work with leading MNC BPO clients.

    Contact

    Nabiya [phone removed]


    / [phone removed] / [phone removed]

    or visit Our Website Which is jobshop.ai


    OR Come direct to Jobshop which is:



    Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043



    Google Maps: https://share.google/GP8tGHLFhIuYPrZRY

    Sourced from naukri

    Skills

    Customer ServiceInternational VoiceInternational Callinginterpersonal skillsUK ProcessCustomer SupportCustomer CareInternational Call CenterUS ProcessInternational Voice ProcessCommunication SkillsInternational BPOvoice processVoice SupportBpo Voice

    About Job Shop

    Job Shop logo

    Job Shop

    51-200

    employees

    1998

    28 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹3.3L PA avg

    Avg at Job Shop

    ₹2.3L – ₹6L PA

    This role

    About

    Jobshop

    Contact number: 7975182408

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.3

    Career growth

    2.9

    Work-life

    3.2

    Employees rate it well for

    Skill Development43Company Culture42

    Find them on

    WebsiteAmbitionBox reviews

    Graduate / Fresher / UnderGrduate / Voice / BPO / CSR/ Sal upto 4.4lp · waiting for your command