Graduate Engineer, Operations
Mavenir Systems · Bengaluru · onsite · Posted 27d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Specializes is supporting and resolving customers encountering problems using companys products such as concerns raised during installation, operation, maintenance or product application or compatibility matters. Reports new or recurring problems to design departments.
Key Responsibilities - Independently analyze, troubleshoot, and resolve customer issues.
- Collaborate with R&D and System Test (ST) teams to identify and deliver solutions for customer-reported problems.
- Drive technical discussions and solution implementation at customer sites.
- Provide technical support for telecom cloud and packet core solutions.
- Participate in deployments, upgrades, troubleshooting, and maintenance activities.
Desired Candidate Profile
- Strong troubleshooting and problem-solving skills.
- Ability to work independently with minimal supervision.
- Excellent communication and customer-handling skills.
- Will ingness to travel based on business requirements.
- Flexibility to work in shifts (Morning /Noon shifts) when required.
- Ability to thrive in a customer-facing and fast-paced technical environment.
- Telecom Core Network, EPC, or Cloud Native Network Functions (CNF/VNF) support experience.
- Exposure to Kubernetes, OpenStack, Docker, and cloud-based telecom deployments.
- Experience in customer support, operations, or technical services within telecom environments.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
DockerKubernetestelecom cloudCustomer SupportTechnical SupportTroubleshootingopenstackcloud nativeBusiness RequirementsCore Networksolution implementationEPCVNFPacket CorecloudoperationsmaintenanceTelecomrecruiter
About Mavenir Systems
Mavenir Systems
IT Services & Consulting
2.3k+
employees
2017
9 years old
Richardson,Texas
United States
₹18.6L PA avg
Avg at Mavenir Systems
About
Mavenir Systems offers cloud-native, AI-driven telecommunications solutions, accelerating the transformation towards automated and intelligent mobile networks.
Industries
IT Services & ConsultingInternet
Employee ratings
10 reviews
3.3/ 5
Culture
2.6
Career growth
2.2
Work-life
2.6
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