Google Dialogflow Developer

Responsibility of / Expectations from the Role

• Development of Chatbot and Voicebot using Google Cloud Dialogflow CX by designing and implementing conversational Al solutions by creating intents, entities, training phrases, fulfillment logic and integrating Webhooks and APIs.

• Experience in Looker Studio (Data Studio), SQL and Big Query for the Dashboard analytics development based on the key performance metrics

• Integrate bot with Google Cloud Functions, Firestore DB and third party APIs.

• Implement mutli-turn conversations, error handling and contextual routing for optimal user experience.

• Participate in Agile ceremonies (e.g., sprint planning, daily stand ups, backlog refinement) and adapt validation processes to align with Agile workflows.

• Hands on experience in JIRA for development task activities and defect fixes

• Continously improve conversational design using analytics insights

• Collaborate with system owner, business owner and stakeholders to align chatbot goals with business objectives

• Expereince in Node.js or Python for webhook and fulfillment development.

• Handling end to end CI/CD pipelines using Gitlab and DevOps practices

• Knowledge on designing the Architecture for conversational AI.

• Collaborate with cross functional teams to analyze the impact of integrated systems and provide guiadance to the team on required testing activities.

• Ensure timely delivery while maintaining high quality and complainace standards

• Contribute to your development and the teams technical skills by demonstrating inclusive behaviours and establishing a culture of highest performing teams

• Keep up to date with industry news and developments to support business development opportunities and solutions

USP of the Role and Project

• Working in Life Sciences domain

• Opportunity to work on niche skillsets

• Horizontal growth.

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