HYDERABAD · FULLTIME
Google Dialog Flow Developer
Cognizant
Hyderabad · hybrid · Posted 69d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Job Description
1. Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment
2. Hands on Experience building Bots using Google DF Platform and integrate with Genesys
PureCloud or any IVR system
3. Experience using Google DF and REST API for building the Bots
4. Working Experience in Google dialog workflows for interaction and routing
5. Development experience in Java, node.js would be must for Integration
6. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST
API's using Node JS
7. Knowledge in Contact center technologies (including CRM and WFM) would be an added
advantage
8. Experience in DevOps deployment pipes in MS Azure or AWS, would be must for this role
9. Experience in Agile frameworks, story boards, projects would be an added advantage
10. Knowledge on various components of Google CCAI.
Sourced from naukri
Section · 02
Skills
Section · Company
About Cognizant
Cognizant
IT Services & Consulting
241.5k+
employees
1994
32 years old
Teaneck. New Jersey.
United States (USA)
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