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    Job · 20483088

    MUMBAI · FULLTIME

    Golden Opportunity To BUILD YOUR Carrer

    Tech Mahindra

    Tech Mahindra

    Mumbai · onsite · Posted 13d ago

    Sourced fromNaukri
    ₹2.5L - ₹3.5L PA0–4 yrsfulltimeMumbai

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    Section · 01

    About this role

    Golden Career Opportunity | Customer Support Executive Inbound Voice

    Tech Mahindra BPS

    • Airoli, Navi Mumbai

    Tech Mahindra BPS is conducting MASS HIRING for Customer Support Executives Inbound Voice Process at its Airoli location.

    This is a golden opportunity for freshers and experienced candidates to start or grow their career with a reputed MNC.

    • Job Role & Responsibilities

    Handle inbound customer calls professionally

    Resolve customer queries, issues, and complaints

    Provide accurate information and ensure customer satisfaction

    Maintain service quality and follow company guidelines

    Proper call documentation and system updates

    (This is a non-sales, inbound voice process)

    • Eligibility Criteria

    Qualification: Graduation mandatory (Any stream)

    Experience:

    Freshers are welcome

    Minimum 1 year experience in customer service (voice process) preferred

    Good communication skills in English/Hindi

    Basic computer knowledge

    Willingness to work in rotational shifts

    • Shift & Working Details

    Shift Timing: 8:00 AM – 8:00 PM (Any 10-hour shift)

    Working Days: 5 days working

    Week Offs: 2 rotational week offs

    Training: 1 week off during training

    • Salary Depends upon the interview
    • Important Note

    All educational and experience documents are mandatory

    Background verification will be conducted

    Aadhaar & PAN required

    • Job Location

    Tech Mahindra BPS

    Empire Tower, A Wing, 9th Floor

    Reliable Tech Park, Airoli, Navi Mumbai

    • How to Apply

    Interested candidates can call or email directly for quick interview scheduling.

    Contact Person

    HR Anurag

    [phone removed]




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    Section · 02

    Skills

    Customer ServiceCustomer Retentioncustomer satisfactionCustomer SupportSolving QueriesCustomer QueriesCustomer HandlingEscalationsKPOClient SatisfactionbpoBlended Process

    Section · Company

    About Tech Mahindra

    Tech Mahindra

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹2.5L – ₹3.5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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