Gold Loan Officer

Role & responsibilities

Source new gold loan customers and achieve monthly business targets

Generate business through direct marketing, local activities, customer referrals, and lead conversions.

Evaluate and appraise pledged gold ornaments as per approved appraisal standards

Process loan applications and ensure accurate documentation

Handle loan disbursement, renewal, part-release, closure, and auction-related activities

Address customer queries and provide timely resolution

Follow up for interest payments, margin calls, and loan closures