Gold Loan Manager

Job Title: Relationship Manager

Education: Bachelors degree required (Graduation)

Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling

Key Responsibilities

• Gold Appraisal & Valuation: Ensure 100% right valuation capturing correct cartage, proper stone deduction, and avoiding spurious/unacceptable ornaments.
• KYC & Compliance: Adhere to high ethical standards and comply with all Rupeek processes and policies. Verify customer KYC and complete online registration.
• Loan Coordination: Coordinate with the Manager and stakeholders for loan approval.
• Customer Acquisition & Retention: Bring in new customers and maintain good relationships with existing customers to generate renewal and referral business.
• Customer Support: Resolve all customer doubts and questions while processing the loan.
• Business Development: Participate in activities to improve brand visibility of Rupeek Gold Loan in catchment areas and generate leads for prospective customers.
• Branch Operations Learning: Demonstrate potential to learn and support branch handling under the guidance of senior team members.

Essential Skills

• Strong Gold Appraisal skills: Hands-on experience with valuation, checking, and handling
• 1-2 years of relevant experience in gold loan or BFSI
• Sales-oriented with a willingness to learn branch operations
• Excellent communication skills in the local language; elementary English
• 2-wheeler and valid Driving License mandatory

HR Akanksha [phone removed]