Gold Loan Branch Manager/Assistant Branch Manager/SE/CCE/OE

Designation: BRANCH MANAGER,ASSISTANT BRANCH MANAGER, SALES EXECUTIVE, CUSTOMER CARE EXECUTIVE,OPERATION EXECUTIVE

Preferred Locations:

KOLKATA,NADIA,NORTH 24 PARGANAS,SOUTH 24 PARGANAS,HOOGHLY,HOWRAH

Role & responsibilities:

• Source gold loan customers from open market through marketing activities, cold calls, and references.
• Primarily involves around processing and managing gold loans, ensuring compliance, and achieving sales.
• Ensuring new acquisition & build up of Gold Loan Business to increase Net Weight Gold with the company with overall business and profit responsibility.
• Keep innovating, launching new Gold Loan schemes suitable across sales channel and segments of customers.
• Oversees the end-to-end process of issuing and managing gold loans, ensuring customer satisfaction, risk mitigation, regulatory compliance, and business growth.
• Comply with RBI guidelines, internal policies, and audit requirements.
• Ensuring staff competency and adherence to company policies
• Reviewing audit reports and taking corrective actions
• Building and maintaining strong relationships with banking partners and other stakeholders.

Preferred candidate profile:

• Any graduate is preferable.
• Age: 25 till 40
• Minimum of 6 Months-10 years of experience in Gold Loans, with a proven track record of driving growth and managing teams.
• Strong leadership and team management skills
• Excellent market analysis and strategic planning abilities.
• Supervise and train junior staff or gold appraisers
• Monitor gold loan accounts for overdue or defaulted payments.
• Fresher also can apply only for Sales Executive, Customer Care Executive & Tele Caller.

Skills Required:

• Strong knowledge of gold loan operations and valuation techniques.
• Sales and target-driven approach.
• Risk assessment and analytical skills.