Gold Appraiser

Key Responsibilities

• To ensure 100% right valuation - capturing right cartage, proper stone deduction.
• Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc.
• Verify customers KYC complete online registration.
• Maintaining the quality of portfolio by tracking/controlling the threshold IRR and prompt resolution of queries pre and post loan disbursal.
• Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas and to generate leads for prospective Customers.
• Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal referral business.
• Ensuring to call customers as per CRM leads (Winback, Customer Referral Leaders app fresh leads) and update in system.
• Ensuring strong follow up for interest collections to keep NPAs in control thereby achieving higher revenue.
• Drive cross-selling of other financial products to existing customers.
• Office Timings:- Monday to Saturday - 9.30 am to 6.30 pm
• Dress Code:- Monday to Friday - Formal dress code Saturday - Smart Causal

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