Godrej Locks | Institutional sales

Key Result Areas:

• Achieve sales volume and after-sale service.
• Enquiry base generation and control of outstanding.
• Key Account Management and Influencer Management.
• Customer Relationship Management.
• MIS, Business Analytics & Business Excellence.

Job Description:

The incumbent will be responsible for the following:

• Achieve sales volume and after-sale service:
• Achieving sales volume & targets (Weekly / Monthly / Quarterly / Annually).
• Attending after-sales service queries.
• Enquiry base generation and control of outstanding:
• Generating enquiry base and sales from focus segments like Hospitality, Government, Healthcare, OEMs, Safety, etc.
• Appointing project dealers and generating sales through them.
• Achieving objectives for area of sales, outstanding, and inventory management.
• Implementing turnkey projects.
• Key Account Management and Influencer Management:
• Increasing the wallet share from Key Accounts.
• Ensuring product approval in Government projects and hospitality projects through influencers.
• Customer Relationship Management:
• Updating MS CRM, sales report, MIS, and other systems and processes on a daily basis.
• Monitoring daily work monitoring of Project Sales Incharges (PSIs).
• MIS, Business Analytics & Business Excellence:
• Tracking of competitor activities.
• Benchmarking with best industry practices.
• Carrying out product data analysis and sales forecasting.
• Implementing marketing policy and expense control for the area.
• Supporting Business Excellence activities.

Special Skills Required:

Essential:

• Knowledge of:
• Sales in consumer durables.
• Project sales.
• Interpersonal skills.
• Computer savvy.