GoAnywhere Support Engineer

Opportunity for GoAnywhere Support Engineer

Contract | Immediate

The end client is seeking an experienced Go Anywhere Engineer to join the team. The ideal candidate will be responsible for the day-to-day management, optimization, and support of our Go anywhere applications, ensuring zero downtime and optimal performance. This individual will play a crucial role in maintaining a robust, high-performance logging and search infrastructure while working closely with customers to provide access to Go anywhere tools and resolve issues.

Key Responsibilities:

• User and service account management (creation, modification, disabling, password resets)
• Server login, project and resources repository setup and access management for internal and external partners
• Job monitoring, restart, and failure remediation
• Schedule, Monitors and Triggers creation, updates, and validation
• SSL certificate validity monitoring and renewal coordination
• Product license validation and activation (including clustered environments)
• Coordination with AD, Database, and Infrastructure teams for dependency, production issues
• File transfer validation (inbound/outbound) with partners when issue was reported
• Support for post upgrade and post deployment validations
• Incident documentation, closure notes, and audit ready reporting
• SLA tracking and exception documentation when applicable
• Non production and production environment monitoring
• Knowledge transfer from AD, SOP updates, and process documentation
• Application monitoring and maintain high availability of application
• Daily health checking the servers are up and running fine and send report
• Checking the SCTASKs(full filling the requests), incidents and perform actions which is related to AMS.
• Monitoring the workflows and if there is any stuck job then will delete the stuck jobs after the health checking of GoAnywhere

Considerations

• 6 MonthContract
• Locations– Pan India
• Work from office
• Monday to Friday working

Screening Criteria

• 3 years + experience in GoAnywhere Support.
• Available for 6 month contract
• Available to work from office
• Available to join within 2 weeks