BENGALURU · FULLTIME
GMS- Professional -Entra ID
EYGBS
Bengaluru · onsite · Posted 12d ago
Sourced from
Undisclosed2–5 yrsfulltimeBengaluru
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Global Managed Service - Identity and access Management - Staff
As a Entra Identity Operations Support Analyst, you will contribute to the operational excellence of the identity infrastructure using Microsoft Entra. Your role will focus on supporting the maintenance, monitoring, and troubleshooting of IAM services to ensure secure and efficient access to organizational resources.
Responsibilities
- Oversee the day-to-day operations of Microsoft Entra identity services, ensuring high availability, performance, and security.
- Manage incident response and resolution related to IAM issues, minimizing impact on business operations.
- Troubleshoot and resolve SSO MFA related issues in a timely manner
- Monitor the performance of SSO MFA systems
- Provide technical support and guidance to users regarding SSO processes
- Document SSO configurations, procedures, and changes
- Assist in the daily operational tasks of managing Microsoft Entra identity services to maintain system health and performance.
- Support the resolution of IAM-related incidents and service requests in a timely manner.
- Help monitor identity systems for performance issues, potential breaches, and unauthorized access attempts.
- Contribute to the maintenance of operational documentation, including runbooks, procedures, and service records.
- Participate in the execution of routine access reviews, certifications, and audits.
- Collaborate with IT and security teams to align IAM operational activities with security policies and compliance standards.
- Learn and apply best practices for IAM operations, with a focus on continuous improvement and professional development.
- Engage in the implementation of basic automation and scripting tasks to improve operational efficiency.
- Provide input on operational reports and metrics for IAM services
- Ability to perform Root Cause Analysis and suggest solutions to avoid errors
- Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with development and QA teams to help them fix the issues.
Preferred Skills
- Basic understanding of identity and access management concepts and Microsoft Entra services.
- Strong desire to learn and develop skills in IAM operations and cloud security.
- Good problem-solving abilities and attention to detail.
- Effective communication skills and the ability to work collaboratively within a team environment
- Extensive experience in IAM operations, with a strong focus on Microsoft Entra and related Microsoft identity solutions.
- Knowledge of federation protocols - SAML, OAuth OpenID
- Understanding of IAM concepts, cloud security, and operational best practices.
Education
- Bachelor s degree in computer science, Information Technology, Cybersecurity, or a related field.
Work Requirements
- Willingness to travel as required
- Willingness to be on call support engineer and work occasional overtime as required
- Willingness to work in shifts as required
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Automationaws iamIncident Responseauditsidentity and access managementEntra IdCall SupportCapital MarketscloudCloud SecurityCyber SecurityCommunication SkillsmaintenanceInformation TechnologycomplianceBusiness Operations
Section · Company
About EY Global Delivery Services ( EY GDS)
EYGBS
Accounting & Auditing
40.0k+
employees
2002
24 years old
Bangalore/Bengaluru, Karnataka
India
₹15.5L PA avg
Avg at EY Global Delivery Services ( EY GDS)
About
EY Global Delivery Services (GDS) is a truly global delivery network of over 74,000 people working across the border to provide innovative and strategic business solutions to EY member firms.
Industries
Accounting & AuditingIT Services & Consulting
Employee ratings
10 reviews
3.5/ 5
Culture
2.0
Career growth
2.0
Work-life
2.0
Employees rate it well for
Job Security38Skill Development36
Find them on